Clients – Agency

Our Client Portal

This page is for your frequently asked questions and sample documents.

Sample Contract (PDF)
Payments can be made through our shop
Can I mail a check, yes you can. Check your invoice for the remit address.
Where do I start? Some clients will submit an RFP. But if not, start here.

As a Client, what can I expect moving forward with your agency?

Maintenance mode

If you have launched your site, it is still important to keep your website updated. This can take 1-2 hours per month which includes back ups, plugin updates and security evalalutions. WordPress sites get hacked, don’t be that client that did not want to participate in maintenance. Your investment will be at risk. If you are not having your internal team keep these things up to date, you can hire us for regular maintenance.

Copy and Content

It is important that you keep your copy and content fresh. If you can, designate someone to have a login at your company to access your web pages and update copy. Keeping a blog is also great for search engines. If you would like to hire Sprite for copy editing, we will charge our hourly rate.

Email support

Systems administration is generally not handled by your web design team. Email configuration and hosting contacts are handled by systems administrators or IT consultants for/at your company.